Technical Sales

I recently transitioned from strictly programming to retail sales of computers and peripherals. This requires a significant learning curve as my minimalist existence precludes me from possessing the latest technology with all the bells and whistles. For example, I do not get text messages nor do I own a smart phone. Oddly enough, however, folks trust my ability to help them, because I look Asian, where glasses, assess their needs and logically explain what I would do given their requirements.