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Tuesday, January 28, 2014

Windows Vista Ransomware Removal

Repaired a Toshiba Satellite that was blocked by ransomware.

Symptoms:
 
  • ConfigFree error message display.
    •  
  • A white screen, submit button and text box blocked out the desktop

    • Resolution:
     
  • Restart, hold F8 key, select safe mode with command prompt
    •  
  • Immediately type "explorer" and then hit Enter.
    •  
  • Type "rstrui.exe" and then hit Enter.
    •  
  • Click Start and search for "Backup and restore".
    •  
  • Select and install an earlier restore point
    •  
  • Once finished, connect to internet and browse to Bleeping Computer.
    •  
  • Search for favorite malware cleaners, e.g. ADW, MalwareBytes, CCleaner.

    • The best solution would be wiping the drive and installing Linux.

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