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Friday, June 6, 2014

ICE Cyber Crime Center Virus

Sony VAIO came into shop with the Windows Vista desktop blocked by a fraudulent screen requesting ransom. Here's what I did to the customer's satisfaction. 
  •  Power on while tapping F8, but no back up to restore
  •  Power on with F2 or F12 for BIOS set up
  •  Change boot order: 1.CD, 2. USB, 3. HD
  •  Power on with hiren boot USB. 
  •  Copied bootmgr from D to C, but still locked out on restart.
  •  Use hiren's Windows mini XP to back up user data.
  •  Power on while tapping F10 and wipe C: to original factory.
  • Advise user not to surf internet as administrator.

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