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Wednesday, September 9, 2015

Blue Screen of Death -BSOD

Problem:

Compaq Presario CQ60 slow in starting and then shuts down with the BSOD.

Resolution:

    1. Restart into Safe Mode with pf8 key depressed.
    2. Control Panel | Administrative Tools | Event Viewer
    3. The Windows system event log showed that there was a bug at start up.
    It looked like some low level running service or program was doing something it should not be doing.
    4. Control Panel | Programs and Features | Sort programs by install date | Uninstall recently added programs until
    the BSOD goes away.
    5. Restarted in normal mode and saw that Norton 360 was trying to install itself right before the next
    6. Restart in safe mode and download the
    Run the Norton uninstaller tool.
    7. Run msconfig to limit the start up of non-essential, non-Microsoft programs.
    8. Run CCleaner and erase Windows event logs, as well as, junk.
    10. Encourage the use of a password on the main user account.
    11. Do not install an AntiVirus. Do not believe the hype.
    12. If you must install an AntiVirus, then go with

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